Accessibility

Navigation and page structure

Pages are intended to use a clear heading order, descriptive links and recognizable navigation. The main menu groups closet services, whole-home storage and planning guides so visitors can locate a topic without searching through a single long list. Breadcrumbs or page context may help indicate where a page sits within the site. Repeated components should behave consistently on service pages and articles.

We aim for menus and controls to be operable by keyboard as well as by pointer or touch. Visible focus cues can help show which link or control is selected. If a dropdown menu, mobile navigation or page section cannot be reached or dismissed with your usual input method, please tell us which page and device were involved. The details help reproduce and correct the issue.

Readability and visual presentation

Text should remain readable against its background, with comfortable spacing and headings that identify the next section. The design is intended to support responsive layouts, including smaller screens, and to avoid horizontal scrolling in ordinary use. Important information should be conveyed in text, not only through a photograph, colour or decorative cue. Images that carry information should have useful alternative text; decorative images should not create unnecessary spoken clutter.

Visitors may use browser zoom, enlarged text, high-contrast preferences or their own display settings. If a component becomes clipped, overlaps other content or hides a button at an increased zoom level, that is useful feedback. Please include the page URL and approximate zoom setting if you can. We would rather learn about a specific obstacle than assume that one visual layout suits everyone.

Forms and project inquiries

The primary inquiry route may use a WPForms form. Field labels, instructions and errors should help a visitor understand what to enter and how to correct a problem. Optional details such as measurements and photographs can make a project conversation more useful, but people should be able to ask a basic question without first producing a complete drawing. A form’s active security check or browser settings can sometimes interfere with submission.

If you cannot use the form, email or use the telephone option displayed on the Contact page. Tell us the room type and the best way to respond. If the barrier concerns a specific field, error message, file upload or security challenge, describe it in the way most convenient to you. You do not need to provide medical details to explain an accessibility problem.

Alternative formats and assistance

If a page is difficult to read or navigate, request the information by email or telephone. Identify the page or subject, such as a cost guide, walk-in layout or service description, and the format that would help. We will consider a practical way to communicate the relevant information. A request to discuss a project without using an online form can also be made through the available contact details.

Some documents, embedded features or third-party tools may present barriers outside the visual layout of the theme. We still want to hear about them. If a photograph is important to understanding a storage configuration and its text description is insufficient, identify the image or page and ask for a clearer explanation. The aim is to make the decision-making information usable, not merely to display a polished page.

Report a barrier

To report a website accessibility issue, email with “Website accessibility” in the subject. If possible, include the page address, what you were trying to do, what happened, and your browser, device or assistive technology. Those details are helpful but not required to start a conversation. You can also use the phone contact shown on the site if email is inconvenient.

Feedback may lead to a content correction, design change or an alternative way to obtain the information. Timing can vary with the nature of the problem and any third-party component involved. We may ask a follow-up question to understand the barrier, but you should not have to describe a disability or disclose sensitive information just to report that a menu or form does not work.

Continuous review

New pages, changing forms, browser updates and added media can introduce issues even when an earlier version worked well. We aim to review navigation, contrast, text, images, focus behaviour, mobile layouts and contact flows as content is updated. We also consider reports from people using the site because a real interaction can reveal problems that a visual review misses.

The accessibility of an external site linked from this website is governed by that site. If such a link is essential to information you need and creates a barrier, tell us what information you were trying to find. We can look at another way to communicate our own relevant content. For questions or feedback, email .